This Privacy Policy explains how ph356 collects, uses, stores, shares, and protects the personal information you provide when registering and using the ph356 platform. We are committed to safeguarding your data in accordance with Philippine data privacy law and treating it with the respect it deserves.
Six key commitments ph356 makes to every registered Filipino player regarding their personal data. These do not replace the full policy below.
All personal data transmitted between your device and the ph356 platform is encrypted using SSL/TLS technology. Account credentials and financial information are protected by industry-standard security measures at every stage of processing and storage.
ph356 collects only the personal information necessary to operate your account, process transactions, verify your identity, comply with regulatory requirements, and provide support. We do not collect data for collection's sake, and we do not sell your personal information to third parties.
ph356 operates in the Philippines and is committed to compliance with Republic Act No. 10173, the Data Privacy Act of 2012, as implemented by the National Privacy Commission (NPC). Your rights as a data subject under Philippine law are fully recognised and honoured by ph356.
Your data is shared only with third parties necessary for platform operations — payment processors (GCash, Maya, BPI, BDO), game providers, and fraud prevention services — under contractual data processing agreements. We do not share your personal information with advertisers or data brokers.
As a ph356 player, you have the right to access, correct, and request deletion of your personal data. You can object to specific types of processing and withdraw consent where processing is consent-based. Requests are handled through ph356's 24/7 support channel and are subject to applicable legal obligations.
ph356 retains personal data for as long as your account is active and for such additional periods as required by applicable legal, regulatory, or audit obligations. Upon account closure, personal data is deleted or anonymised in accordance with ph356's data retention schedule and applicable law.
1.1 This Privacy Policy applies to all personal information collected by ph356 through the ph356 platform at ph356.co, including all services, features, games, and communications made available through the platform. It applies to all registered Players and to visitors who access the platform without registering.
1.2 This Policy should be read alongside the ph356 Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your relationship with ph356. Capitalised terms not defined in this Policy have the meanings given to them in the ph356 Terms & Conditions.
1.3 ph356 is committed to compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its implementing rules and regulations, as administered by the National Privacy Commission ("NPC").
2.1 ph356 is the personal information controller ("PIC") in respect of all personal data collected through the ph356 platform. As PIC, ph356 determines the purposes and means of processing your personal data and bears responsibility for ensuring that such processing complies with the DPA and other applicable law.
2.2 ph356 has designated a Data Protection Officer ("DPO") to oversee compliance with this Policy and applicable data protection legislation. Queries and requests relating to personal data may be directed to the ph356 DPO through the 24/7 live chat support channel or by email to [email protected] (plain text — not a clickable link).
ph356 collects the following categories of personal data about Players:
Full legal name; date of birth; email address; username; password (stored in hashed form only); nationality; and, where required for KYC, copies of government-issued identification documents such as the Philippine National ID (PhilSys), driver's licence, or passport.
Email address; mobile phone number (where provided); and correspondence records from communications with ph356 support.
Deposit and withdrawal records; transaction amounts in PHP; payment method identifiers (e.g., GCash mobile number, partial bank account details); and account balance history. ph356 does not store full payment card numbers or full bank account details.
Game session history; individual wager records; win/loss records; bonus usage records; responsible gaming tool settings; and session duration data.
IP address; browser type and version; operating system; device type; referral URL; pages accessed on the ph356 platform; session timestamps; and cookie identifiers.
Records of live chat sessions with ph356 support; email correspondence; and responses to ph356 communications where provided.
ph356 collects personal data through the following means:
ph356 uses the personal data it collects for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Registration & Identity; Contact |
| Processing deposits and withdrawals | Financial & Transaction; Identity |
| KYC identity and age verification | Registration & Identity; KYC documents |
| Game delivery and platform operation | Gaming & Activity; Technical & Device |
| Fraud detection and prevention | All categories where relevant |
| Responsible gaming monitoring and tools | Gaming & Activity; Registration |
| Customer support | Contact; Communications; Account |
| Regulatory and legal compliance | All categories where required |
| Service communications (account alerts, policy updates) | Contact; Registration |
| Marketing communications (where consented) | Contact; Gaming & Activity |
| Platform analytics and improvement | Technical & Device; Gaming & Activity (aggregated/anonymised) |
ph356 does not use personal data for automated decision-making that produces legal or similarly significant effects on Players, except where required by applicable regulatory obligations such as anti-money laundering screening.
ph356 processes personal data on the following legal bases under the Data Privacy Act of 2012:
7.1 ph356 does not sell, rent, or trade your personal information to third parties. ph356 shares personal data only in the following circumstances:
7.2 All third-party processors engaged by ph356 are required to process personal data only as instructed by ph356 and in accordance with applicable data protection law. ph356 maintains data processing agreements with all third-party processors to whom personal data is disclosed.
8.1 The ph356 platform uses cookies and similar tracking technologies to enable core platform functionality, maintain your login session, detect fraud, analyse usage patterns, and improve the platform experience.
8.2 ph356 uses the following categories of cookies:
8.3 You may manage non-essential cookies through your browser settings. Disabling certain cookies may affect platform functionality. ph356 does not use third-party advertising cookies or share cookie data with advertising networks.
9.1 ph356 implements and maintains technical and organisational measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to:
9.2 ph356 will notify affected Players and the National Privacy Commission of personal data breaches in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules. In the event of a breach that poses risk to your rights, ph356 will notify you without undue delay via your registered email address.
10.1 ph356 retains personal data for as long as your ph356 Account is active and for such additional periods as are required or permitted by applicable law. The key retention periods ph356 applies are as follows:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years after closure |
| KYC documentation | Duration of account plus 5 years after closure |
| Financial and transaction records | Minimum 5 years after transaction date |
| Gaming and activity records | Duration of account plus 3 years after closure |
| Technical and device data (logs) | Up to 12 months from collection |
| Support communications | Duration of account plus 2 years after closure |
| Self-exclusion records | Permanent — not deleted upon account closure |
10.2 Where retention beyond these periods is required to defend legal claims, respond to regulatory proceedings, or satisfy other legal obligations, ph356 may retain relevant data for such additional period as is necessary. Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ph356:
11.1 To exercise any of the above rights, contact ph356 via the 24/7 live chat in your account dashboard or by email to [email protected] (plain text only). ph356 will respond to verified requests within 15 calendar days, and in complex cases within 30 calendar days, in accordance with DPA implementing rules.
11.2 Some rights are subject to limitations under applicable law. For example, ph356 may decline an erasure request where retention of the data is required to comply with a legal obligation or to defend legal claims. ph356 will always inform you of the reason where a request cannot be fulfilled in full.
12.1 The ph356 platform is not directed at, and may not be used by, individuals under 21 years of age. ph356 does not knowingly collect personal data from persons under 21. This requirement is consistent with PAGCOR-regulated market standards in the Philippines and applies without exception.
12.2 If ph356 becomes aware that personal data has been collected from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. Any balance in such an account will be handled in accordance with ph356's Terms & Conditions and applicable regulatory requirements.
12.3 If you believe that a minor has registered a ph356 account or that ph356 has inadvertently collected data from a minor, please contact ph356 support immediately through the 24/7 live chat channel.
13.1 ph356 primarily processes personal data within the Philippines. Some third-party service providers used by ph356, including certain game providers and technical infrastructure providers, may process personal data in other jurisdictions.
13.2 Where personal data is transferred outside the Philippines, ph356 ensures that adequate safeguards are in place to protect the data, consistent with the requirements of the Data Privacy Act of 2012. These safeguards may include contractual clauses requiring the recipient to apply equivalent data protection standards, or reliance on the recipient jurisdiction's adequacy status as recognised by the National Privacy Commission.
14.1 ph356 may update this Privacy Policy from time to time to reflect changes in its data processing practices, applicable law, or regulatory requirements. The most current version of this Policy will always be available on this page, with the effective date clearly displayed at the top.
14.2 Where changes are material, ph356 will provide reasonable advance notice to registered Players via their registered email address prior to the amended Policy taking effect. Continued use of the ph356 platform after the effective date of an amendment constitutes acknowledgement of the updated Policy.
15.1 For all privacy-related queries, data subject rights requests, or complaints, please contact ph356 through the following channels:
15.2 If you remain dissatisfied with ph356's response after following the above process, you may escalate your complaint to the National Privacy Commission of the Philippines.
Your data is protected, your rights are respected, and your account is secured by industry-standard encryption. ph356 is built for Filipino players — PHP accounts, instant GCash deposits, 500+ games, and a 24/7 support team that speaks your language.
21+ ph356 is for entertainment only. Filipino players aged 21 and above only. Play responsibly.